Early access —not a medical, clinical, or emergency tool. For emergencies, call your doctor or 911. Learn more →
Data protection
Your family’s data, in plain language.
Two lists tell the whole story: what stays on your device, and the little we hold so your account works. There is no third list.
Lives only on your device
- Your child's boards and every tile on them
- Family photos placed on tiles
- Voice recordings — your voice, your child's name for Grandma
- Tap history and progress data
- Names, nicknames, and anything you type about your child
These are created and stored on the family’s device. We do not collect them, we cannot read them, and no consent setting changes that. Custom text about your child never leaves the device.
What our servers hold
Email and a hashed password. Deleted when you delete the account.
A dated record of what you agreed to — that record is the point.
How many credits your account holds. Numbers, no content.
When you invite a therapist, suggestions travel as encrypted envelopes we cannot open. Undelivered envelopes are dropped after 72 hours; delivered ones are deleted on receipt.
What you can always do
Boards, photos, recordings, history — yours to take, anytime, even if your plan has lapsed. Payment gates the service, never your family’s data.
Deleting a profile destroys its keys — the data becomes unreadable, permanently. We always offer archiving first so a tired tap can’t erase a child’s history.
Children’s privacy
SonSpeak is designed around children’s-privacy law from the ground up: the operator does not collect children’s personal information. The child’s content — photos and voice recordings included — is created and stored on the family’s device under keys we do not possess.
Parental-consent records exist so that you hold the record of what you agreed to. Voice recordings are treated as the most sensitive class of data there is: they never leave the device, and no AI ever generates or receives your child’s voice.
Questions about your data?
Write to us and a human answers. See also Security and our privacy promise.
hello@sonspeak.com